Legal

Terms of Service

Effective date: 1 May 2026

Last updated: 1 May 2026

Please read these Terms of Service ("Terms") carefully before using aitomate.cloud (the "Website") or engaging AITomate for any services (the "Services"). By accessing the Website or submitting an enquiry, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

1. Definitions

"AITomate" (also "we", "us", "our") means AITomate, the AI automation services business operating at aitomate.cloud.
"Client" (also "you", "your") means any individual or business entity that uses the Website or engages us for Services.
"Services" means done-for-you AI automation design, build, deployment, and ongoing management, as described on the Website and specified in any separate engagement agreement or statement of work.
"Deliverables" means automation workflows, integrations, Voice AI configurations, and any other outputs we produce specifically for you under a Services engagement.

2. Use of the Website

You may use the Website for lawful purposes only. You agree not to:

Use the Website in any way that violates applicable local, national, or international laws or regulations.
Transmit any unsolicited or unauthorised advertising or promotional material.
Attempt to gain unauthorised access to any part of the Website, its servers, or any connected system.
Introduce viruses, trojans, worms, or other malicious or harmful code.
Scrape, crawl, or otherwise harvest data from the Website without our prior written consent.
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

We reserve the right to restrict or terminate access to the Website for any user who violates these Terms or whose use we determine, in our sole discretion, to be harmful to us or others.

3. Enquiry Form and Pre-Sales Communications

Submitting the "Book a Free Audit" form on the Website does not create a binding contract or guarantee the provision of Services. It is an expression of interest only. AITomate will contact you to discuss your requirements. A binding engagement begins only when both parties have signed a separate written agreement or statement of work.

By submitting the form you confirm that the information you provide is accurate and that you have authority to act on behalf of the business you represent.

4. Services

4.1 Scope

The specific scope, timeline, pricing, and deliverables for any Services engagement will be set out in a separate written agreement ("Engagement Agreement") provided to you before work begins. These Terms apply to all Services unless expressly varied in writing in the Engagement Agreement.

4.2 Ongoing Management

Where our Services include ongoing monitoring and management, we will endeavour to maintain and adapt your automation systems in response to changes in your workflows or the third-party tools they depend on. However, we cannot guarantee uninterrupted operation of third-party platforms (e.g. Airtable, n8n, Vapi) and are not liable for outages or changes caused by those third parties.

4.3 Client Responsibilities

You agree to:

Provide accurate, timely information required to deliver the Services.
Ensure you have the rights and permissions necessary to connect third-party tools and data sources to your automation systems.
Comply with the terms of service of any third-party platforms used within your automation workflows.
Promptly review and provide feedback on Deliverables within any timeframes stated in the Engagement Agreement.

5. Intellectual Property

5.1 Website content

All content on the Website — including text, graphics, logos, and code — is owned by or licensed to AITomate and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from Website content without our prior written consent.

5.2 Deliverables

Upon full payment of all fees due under an Engagement Agreement, AITomate assigns to you all intellectual property rights in the custom Deliverables created specifically for you, except for:

Any pre-existing AITomate tools, frameworks, templates, or methodologies incorporated into the Deliverables ("AITomate IP"), which remain our property; and
Any open-source software included in the Deliverables, which is governed by its respective licence.

AITomate grants you a perpetual, royalty-free licence to use the AITomate IP solely as incorporated in your Deliverables.

6. Confidentiality

Each party may disclose confidential information to the other in connection with the Services. Each party agrees to keep the other's confidential information strictly confidential, use it only for the purposes of the Services, and not disclose it to any third party without prior written consent, except as required by law or to professional advisers bound by equivalent duties of confidentiality.

This obligation does not apply to information that: (a) is or becomes publicly known through no breach of these Terms; (b) was already known to the recipient; (c) is independently developed by the recipient without reference to the confidential information; or (d) is required to be disclosed by law or court order.

7. Fees and Payment

Fees for Services are set out in the applicable Engagement Agreement. Unless otherwise stated:

Invoices are due within 14 days of the invoice date.
Late payments may incur interest at the statutory rate applicable in the jurisdiction of the governing law.
We reserve the right to suspend Services if payment is overdue by more than 30 days after notice.
All fees are exclusive of applicable taxes (e.g. VAT, GST), which will be added where required by law.

8. Warranties and Disclaimers

8.1 AITomate warranties

We warrant that:

We have the right to enter into agreements and provide the Services.
The Services will be performed with reasonable skill and care.

8.2 Disclaimers

The Website and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, AITomate makes no representations or warranties — express or implied — regarding:

The accuracy, completeness, or fitness for a particular purpose of the Website content.
Specific business outcomes, revenue increases, or cost savings resulting from use of our Services.
The uninterrupted, error-free, or secure operation of third-party platforms integrated into your automations.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

AITomate's total aggregate liability to you arising out of or in connection with the Services or these Terms shall not exceed the total fees paid by you to AITomate in the 3 months preceding the event giving rise to the claim.
AITomate shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, business interruption, or loss of goodwill, even if advised of the possibility of such damages.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless AITomate and its officers, employees, and contractors from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Website or Services in breach of these Terms; (b) your violation of any third-party rights; or (c) your breach of applicable law.

11. Termination

Either party may terminate a Services engagement as set out in the applicable Engagement Agreement. In the absence of specific termination provisions, either party may terminate with 30 days' written notice.

AITomate may terminate or suspend Services immediately if you materially breach these Terms or the Engagement Agreement and fail to remedy the breach within 14 days of written notice.

On termination: (a) all outstanding fees for work performed become immediately due; (b) each party will return or destroy the other's confidential information on request; (c) clauses that by their nature should survive termination (including confidentiality, IP, and limitation of liability) will continue in effect.

12. Third-Party Links and Services

The Website may contain links to third-party websites. These links are provided for convenience only. AITomate has no control over, and assumes no responsibility for, the content, privacy policies, or practices of third-party sites. We encourage you to review the terms and privacy policies of any third-party services you use.

13. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page will be revised accordingly. For material changes, we will provide notice on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms. For ongoing Services engagements, material changes to the Terms will not apply retroactively without your written agreement.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India, with jurisdiction in the courts of Vijayapura, Karnataka, India. In the event of a dispute, the parties agree to first attempt to resolve the matter by good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may pursue their available legal remedies in the courts of competent jurisdiction in Vijayapura, Karnataka, India.

15. General

Entire agreement. These Terms, together with any Engagement Agreement, constitute the entire agreement between the parties regarding their subject matter and supersede all prior representations and agreements.
Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.
No waiver. Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. AITomate may assign its rights to a successor in a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for failure to perform its obligations due to circumstances beyond its reasonable control, including natural disasters, war, government action, or failure of the internet.

16. Contact Us

If you have any questions about these Terms, please contact:

AITomate
Vijayapura, Karnataka, India
Email: legal@aitomate.cloud
Website: aitomate.cloud